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Frequently Asked Questions
If the general FAQs haven't answered your question, please fill out the contact form and we will be in touch!
Can I change or cancel my order?
Can I change or cancel my order?
Unfortunately we cannot change your order after you have placed it. If you want to change or cancel your order, please contact us here.
Can you exchange items?
Can you exchange items?
Unfortunately, we cannot offer exchanges. If you need a different item, you will need to place a new order.
Which countries are the products delivered to?
Which countries are the products delivered to?
Orders placed on this shop can be sent to anywhere in Australia. Currently we don't provide shipping to international customers.
How much does the shipping cost?
How much does the shipping cost?
Standard shipping is $4.99 and Express is $9.99. On orders of $50 or more, Standard is free and Express is $4.99. We ship within Australia only.
How long does delivery take?
How long does delivery take?
We aim to dispatch every order the next business day. Delivery time then depends on Australia Post, and checkout shows the estimate for your address. See our shipping page for the details.
Where can you find us?
We have partnered with these local businesses